GENERAL CONDITIONS OF SALE

Product Description: The seller will provide a clear and concise description of the product that includes its technical specifications, quality standards, and packaging requirements.
Quality Assurance: The seller will ensure that the product complies with all relevant national and international quality standards and regulations. The seller will provide necessary certificates of analysis and quality assurance documents to the buyer upon request.
Quantity: The seller will ensure that the quantity of the product delivered to the buyer is as per the agreed-upon quantity (+/- 10% deviation) in the purchase agreement. 
Delivery Terms: The delivery of the product will be in accordance with the agreed-upon delivery terms, which may include the delivery time, transportation mode, and delivery location. Any delays or changes to the delivery schedule will be communicated by the seller to the buyer in advance. - free quay days (3-5 days depending on the shipping line)
- free demurrage days (max. 14 days (quay days incl.))
- max. leftovers in the tanks are limited to 20kg. The extra weight will be charged at their cost provided by the third party service provider.
- Customer is assumed to have received the full quantity when there is no remarks about the weight on the CMR
- in case of delivered orders: 3h free at the unloading. The overtime will be charged at their cost provided by the third party service provider.
- in case of CIF sale - we must receive a "clean" Intercharge Report from the port authorities. In case this signed report cannot be provided, all possible damage to the tanks are to be assumed as inflicted by the Customer and therefore are Customer's full liability.

Price: The price of the product will be agreed upon by the seller and buyer in advance, taking into consideration market conditions, product specifications, and delivery terms. The agreed price is binding to both parties.
Payment Terms: The payment terms will be agreed upon by the seller and buyer in advance. The seller may require a down payment or letter of credit to secure the transaction. The payment terms may also include payment on delivery or payment within a specified time frame.
Force Majeure: The seller will not be liable for any delay or failure to deliver the product due to circumstances beyond their control, such as acts of God, war, terrorism, strikes, or natural disasters.
Dispute Resolution: In the event of any dispute arising from the sales transaction, the seller and buyer will attempt to resolve the matter amicably. If the dispute cannot be resolved through negotiation, the matter may be referred to arbitration or legal proceedings.
Governing Law: The sales transaction will be governed by the laws of Belgium.